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ING

Robotics, cybercrime, PSD2 and recruitment. Interview-based articles for internal and external communication on all aspects of one of the world's major banks.

Corporate client Ahold - Linda Cook Freelance copywriter and editor in Amsterdam

ING is one of the most innovative financial institutions in the world, serving 33 million customers in over 40 countries. Headquarters in Amsterdam.

I create accessible articles for ING’s intranet that inform colleagues at all levels on:

  • strategy rollouts
  • the day-to-day implications of new ways of working such as Scrum and Agile
  • the impact of artificial intelligence, cybercrime and other global trends on ING business and its customers

(Plus a host of other subjects but you get the picture.)

I also contribute to the public face of ING by writing copy for ing.com. For example:

Below you see just a small selection from my portfolio.
For a more complete picture, please click here.